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Going Digital – The Role of Competencies and Assessment!

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Digital transformation is the profound transformation of business and organizational activities, processes, competencies and models to fully leverage the changes and opportunities of a mix of digital technologies and their accelerating impact across society in a strategic and prioritized way, with present and future shifts in mind.

Of all the definitions of Digital Transformation, this one from is the one that I think defines it best.  And according to Forrester, “Digital transformation requires an overhaul of your entire business: from culture to leadership, skills, and even business models.”  And the role of competencies and assessment of competence has never been more important than right now.

Digital Transformation is being driven by a number of key drivers – many happening at the same time right now including:

  • End-to-end customer experience optimization,
  • Operational flexibility,
  • Innovation,
  • New economic realities,
  • Societal shifts,
  • Ecosystem/industry disruption,
  • Emerging or existing digital technologies.

Digital Transformation is a journey that needs a staged approach with a clear roadmap, a Digital Transformation Strategy, that will involve a variety of stakeholders, capabilities and competencies.

Underlying all of these drivers are the competencies needed in the organization that can be leveraged to drive the transformation agenda.

For this you will need a good understanding of:

  • The new roles and capabilities needed,
  • The competencies needed for these new roles and capabilities,
  • The competencies that you have available to you in the organization,
  • The competency gaps that need to be filled, either by training and development or by acquisition of new resources.  See our article on “‘Future-Proof’ your IT Human Capital to Win the War for Digital Talent” for more information on skills acquisition.

Being able to accurately assess and manage competencies, with the necessary “proof” of competence where necessary is going to be a challenge to organisations.  The need for a well-articulated framework of competencies that are “evidence-based” and can be used fairly and consistently in the organisation is going to become more important.

With the over 1200 IT-related, evidence-based competencies available on ITJobCompiler, we believe that we are ideally positioned to help organisations speed up this transformation process and put sustainable practices in place for the future.

For more information on the ITJobCompiler Competency Framework, please email us and we will get right back to you.