What gets measured, gets managed. But what if you’re measuring the wrong things?
Performance Metrics & Monitoring is a foundational Construct in the Digital Strategy capability of our Digital Maturity Index diagnostic tool. It reflects how well your organisation defines, tracks, and adapts organisational performance indicators that truly align with transformation and business goals.
Mature organisations:
- Define leading and lagging indicators of digital success.
- Use data to inform strategic decisions, not just validate them.
- Continuously refine metrics to reflect evolving goals.
The immature capability is easy to spot: dashboards full of vanity metrics, KPIs that reward old behaviours, and no visibility into progress on transformation priorities.
Without the right metrics, strategy is like steering in the dark.
So ask yourself: Do we have visibility on the outcomes that matter—or are we flying blind?
Because an organisation cannot operate at a level higher than its current capability.
Let’s ensure your performance measures reflect your transformation priorities.
The Accelerating Transformation Success workshop and the Digital Maturity Index help leadership teams align goals with transformation and growth, and measure what matters to ensure that transformation and growth are achieved.
Want to know more about the DMI diagnostic? Read these articles:
- Organisation UNreadiness. The “Peter Principle” of Digital Transformation
- Digital Transformation: How DMI and UDT Change the Game
- The Origins of UDT: A Personal Crisis, a Professional Turning Point and the Birth of a New Developmental Paradigm.
Set up time in my calendar or email me to learn more.