Digital transformation, Artificial Intelligence, cybersecurity, customer experience and operating model redesign have become strategic priorities for organisations worldwide. Boards are investing heavily in transformation programmes to improve competitiveness, resilience and long-term growth.
Yet despite increasingly sophisticated programme management, governance frameworks, technology platforms and change management practices, transformation failure rates remain consistently high.
This raises an important question.
If organisations are governing transformation so comprehensively, why do so many transformation initiatives still fail to deliver their intended business outcomes?
This paper argues that an important element of transformation governance is frequently overlooked.
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