eBooks
Develop a Human Capital Strategy Scorecare
"Of all the factors affecting firm performance that CEOs and senior managers can directly influence, workforce success - or the
extent to which a firm can generate a workforce with the culture, mindset, competencies, and strategic behaviours needed to execute
its strategy - is both the most important and most underperforming asset in most businesses." "The Workforce Scorecard"
by Huselid, Becker and Beatty.
How to Create a Human Capital Strategy
It was never my intention to create an eBook on this topic. I was merely interested in the views of the members of the LinkedIn Strategic HCM group. However,
as the conversation grew, I realized that a wealth of knowledge and experience was being developed in the conversation. It seemed almost sinful to keep this
just among ourselves. Gail Sturgess
Presentations
IT Talent Attraction and Retention Workshop.
"In the end, all business operations can be reduced to three words: people, product and profits. Unless you're a good team, you can't
do much with the other two." Lee Iacocca
IT Talent Attraction and Retention Workshop Notes.
Presentation with notes.
Tools
Blank Competency Planner
List of Competency Areas
Articles
2011
Human Capital Planning.
"One of the greatest ironies of management is that the processes of building and utilizing our organizations' "most
important resources" in the most productive and effective way possible is probably the least understood of all the dimensions
of management." Clayton Christensen, Harvard Business School.
2010
IT Talent Search and Selection
The process involved in IT Talent Searching and Selection is probably one of the most time-consuming activities for HR
Consultants in an IT environment. Between the calculated risk of making an appointment and what you have to weed out,
hiring is the most dreaded and difficult activity performed by any HR Consultant because failure to hire correctly is
statistically NOT in your favour.
Blended Learning.
Whether working on an employee engagement initiative, or a leadership development program, it's not enough that you design,
present, communicate, and deliver your content in a logically convincing manner. To ensure success, you must also engage
people emotionally.
People-centric Process Change Management.
Why is it that Human Capital Management (HCM) projects realise meaningful returns on investment in some companies and not in others? Why is
it that HCM projects create significant benefits in some organisations and not in others?
Hiring the "Right" Employee - a Management
Responsibility!
IT Staffing Costs constitute upward of 30% of the total IT budget. A "wrong hire" can cost a company more than the annual
total cost of employment of an employee in terms of productivity loss, cost of replacement, and impact on the morale of other staff.
So, "hiring" should be one of the most critical aspects of a CIO's overall strategy.
What is Organization Design?
The word organization is used in a number of contexts. An organization can be a whole corporation or just one part of it. It
can comprise tens of thousands of people or just a few dozen. Organizations are nested inside one another. The smaller the
organizational unit, the fewer design choices and decisions there are to make, and the more those decisions will be
influenced by the larger organization.
The "Role" of the "Job Description".
Human Capital Management is VERY different from the traditional "Personnel Management". Primarily - it acknowledges that the
people of the organization are ASSETS of the organization - that is - sources of revenue!.
How to Use Competencies to Manage Better.
Can we REALLY manage better with Competencies? Does managing competencies REALLY make THAT much difference to improving performance?
IT Human Capital Management.
Why has IT Human Capital Management become such an imperative?
2009
Goals, Objectives, KRAs, KPIs - What's the Difference?
More and more we see the confusion between Goals, Objectives, KRAs, and KPIs when it comes to defining and measuring the
performance of people in the organisation. In many instances these terms are used interchangeably – but this is wrong.
Change Management - A Case Study.
A major Middle-East Airline undergoing radical change undertook to implement an ERP Solution from a renowned software vendor, beginning in
2008. This Airline was in the process of reshaping in response to several market and political conditions, and many agreed that this change
was indeed necessary, if not overdue.
2008
The Role and Purpose of Job Descriptions.
The "structure" of an organisation refers to the formal way in which people and work are grouped into defined units. The structure sets
out the basic power relationships in the organisation - how limited resources such as people and funds are allocated and co-ordinated.
Why Talent Management?
Our country and our people are currently suffering from the grossly myopic strategic planning of both Government and Eskom -
the "energy" crisis! But I wonder if our management are not going to be found guilty of the same myopia in the not too
distant future.
2007
What's in a Name? IT Job Titles.
It seems that in the IT industry nothing is that simple - take for instance IT Job Titles. Job Titles are an important element of
workforce information in human resource management. For various reasons we manage to really complicate this in the IT industry.
IT Role (Job) Descriptions.
Job descriptions are an important part of a well-organized company and are an integral part of the organization design and
performance management and evaluation systems. They offer the basis for clear employer/employee communication and sound HR practices.
Organization Design and the IT Organization.
Sarbanes-Oxley is having a global affect on organizations - even those that don't operate globally. Most private sector organizations
are finding it necessary to have some governance framework in place. But how does this impact on the IT organization? And what has
this to do with Organization Design?
The Paper Trail of IT Workforce Management.
In general, too little emphasis is placed on the documentation necessary for the strategic planning and management of the
organisation's IT Human Capital. Especially the expectations of IT staff in terms of current position and prospects within the
organisation. An employment contract and a one-page description of broad responsibilities is about the most that an average
IT employee can expect from their employer. And this is seldom kept current and up-to-date.
IT Governance, Knowledge Management,
Organization Design - The Link.
In the highly competitive business environment of today, the creative and effective use of information technology has the potential
to transform organizations and contribute to enhanced and sustainable value. In many companies Information Technology is the
second highest cost to employee costs, and IT employee costs are generally the highest cost in the overall IT budget.
Is Your Organization Ready for the IT Talent War?
We seem to go from feast to famine and back again at regular intervals when it comes to demand and supply of key IT skills. And, right
now, like most organizations world-wide, you are probably struggling with key IT skills shortages - and the pressures of BEE (Black
Economic Empowerment) do not make this situation any easier.
IT Competency Building and Performance Management.
The concepts of competency building and performance management are imposing new thought-processes in IT organizations. Traditionally
Organizational Behaviour and Human Resource Management has been guided by the concept of jobs being the "basic building blocks" of
organizations - a concept that is founded firmly in the bureaucracy of the "industrial" era.
New Generation IT Talent Management.
The IT skills shortage is set to worsen leading up to 2010 - globally! And it has nothing to do with soccer!
What do you IT Employees REALLY want?
Do you REALLY know what your employees want? Do they? Just how engaged are your employees - by engaged we mean do they really feel a
part of the organization? Do they understand their role in the organization's success? These questions are simple enough, but much
more difficult to answer.
White Papers
Talent Management - Maximise the Investment in your IT
Human Capital.
Much is being spoken of Talent Management these days. But is this just another
name for Human Resource Management? Or is this it something different?
